All orders are shipped within 48 hours Monday - Friday 9am - 5pm.
We use the following carrier to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on a flat rate fee of $16.95 that includes shipping and handling.
If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
34 Linnell Circle
Billerica MA 01821
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are opened. Products that have been used, or altered will not be accepted for return or exchange. Please go on https://gfdistributors.com/pages/return-policy for further details
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your product is in like new condition you may exchange your product for a different one.You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.